Shipping policy
shipping policy
We ship all orders from Southern California within 24 hours, Monday through Friday. You’ll receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 48 hours for tracking to update.
shipping options:
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard | $5.00 | Up to 10 business days |
| Priority | $10.00 | 5 business days |
| Express | $15.00 | 3 business days |
| Free Standard | Free | Orders $75.00 and up (U.S. only) |
Delivery times are estimates and may vary by destination.
Important Notes:
- Orders are shipped to the address provided at checkout. Please double-check your shipping address—we cannot offer refunds for incorrect addresses.
- We are not responsible for lost, stolen, or damaged packages. In these cases, please file a claim directly with the shipping carrier.
- We want you to receive your order as quickly as possible, but once the carrier is in possession of the package, we do not have control over the delivery timetable.
If you have any questions about shipping, feel free to contact us at hello@navynoo.com.